BOOKING CONDITIONS

Payment 

A non-returnable deposit is payable on booking. The balance is payable four weeks before the start of the holiday. Non-payment of the balance in advance shall be deemed to be a cancellation of the booking. For bookings made less than six weeks in advance, the total amount is payable on booking.

 

Booking confirmations will be made in writing.   

 

Cleanliness

Please would you leave the cottage clean at the end of your holiday. Please refer to our Coronavirus page for special instructions. 
 

Arrival and Departure Times 

Due to Coronavirus and our new special cleaning regime we ask that you arrive after 5pm on the day of arrival and leave by 9am on the day of departure.

 

Cancellations 

Once confirmed the guest will be liable for the full rental in the event of cancellation. We do not accept bookings from those under eighteen years old unless guaranteed by an adult. For your protection we strongly recommend you take advantage of an insurance policy.

 

In the event of cancellation we will make every effort to re-let your booking. If the accommodation remains unoccupied we are entitled to retain your deposit and ask for a further payment to compensate us for our loss.

 

Pets

Well-behaved pets are accepted on the understanding that they are kept under control and at no time are they left alone in the cottages. It is the owners responsibility to clear up any mess that they create and dispose of it.

Dogs are charable at £20 per week /  stay per dog. 

Horses are chargeable at £40 per week / stay per horse. Please see our FAQs for whats included. 

 

Liability for loss / damage

The use of the accommodation and its amenities is entirely at your own risk. No responsibility can be accepted for loss or damage to person or personal belongings, cars or their contents.

 

The owners accept no liability for any short-term equipment failure or problem beyond their control.
 

You will be liable for any damage to the property or its contents.

Our Address

West Hollowcombe Farm

Broad Lane

Hawkridge

Exmoor National Park

TA22 9QL

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